Frequently Asked Questions
Booking, Pricing & Process
Answers to common questions about booking, pricing & process.
Can I cancel or rearrange my appointment?
Contact us as soon as possible if you need to cancel or rearrange. Alternative dates are subject to availability.
Check the cancellation and rescheduling terms supplied with your quotation or booking confirmation for any applicable notice periods or charges. If anything is unclear, ask us before accepting the booking.
How do I get an asbestos survey quote?
You can get a quote instantly using our online form or by contacting us directly.
Can I get an instant asbestos quote online?
Yes, our instant quote form provides fast, no-obligation pricing.
How quickly can you carry out an asbestos survey?
We can often attend within a few days depending on availability.
What happens after I accept a quote?
You will be able to choose a suitable date and time using our booking system.
Do I need to be present during the survey or testing?
In most cases, access is required, but you do not always need to stay on-site.
How do I book an asbestos survey?
Booking is quick and easy through our online system or by contacting us.
What areas do you cover for asbestos surveys?
We cover all of Yorkshire and surrounding areas.
How do I pay for your services?
Your quotation or booking confirmation will explain the available payment methods and when payment is due. Follow the instructions provided with your booking or invoice.
If you need to confirm payment arrangements, contact our team.
Are your asbestos survey prices fixed?
We provide a fixed price for the agreed scope of work. Your quotation sets out what is included, any exclusions and whether VAT is included or applicable. Check the scope for the areas covered, sampling, laboratory analysis and reporting.
If you request additional work or the scope changes, we will explain and agree any additional charges before proceeding.
See our asbestos survey services for information about the different survey types.
How quickly will I receive my report or test results?
We will confirm the expected turnaround when you book. Laboratory sample results and a completed survey report are separate stages, so their delivery times may differ.
Timing depends on the service, survey scope, laboratory analysis and whether further access or investigation is required. Tell us about any purchase, contractor or project deadline before booking so we can confirm whether it can be met.
Read more about our asbestos sampling and testing service.